Archive for 'Client Management' Category
An ideal client
5 April 2007Its a common theme wherever attorneys gather. Lawyers compete with stories of who has the worst client. I listen to the stories; sometimes I smile; sometimes I laugh; sometimes I wonder why they became an attorney in the first place. Many of our clients are dysfunctional in one form or another. Is that a surprise? […]
Welcome to Client Management
1 April 2007The purpose of this blog is to discuss various techniques to improve client relations, communications, client referrals, client confidentiality, avoiding complaints, handling complaints, and fee disputes. Please see the “About” page for more information about this site.